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Substitution Policy


Flower arrangements are hand crafted, and as such no two will ever be identical. Green Grasses reserves the right to substitute item/items in your order without prior notice. These necessary amendments are standard practice by florists worldwide

In cases due to nature or seasonal of flowers and imperfect market condition, we may not have some items in stock such as container(vases), soft toy, fruits, artificial or fresh flowers especially fillers, a careful substitution of a similar element of equal or greater value will be selected.

As funeral arrangement requires additional lead-time, for urgent cases, please allow substitution on certain type of flowers.
Substitution may also be necessary in order to ensure that your order arrives on time. However, the utmost effort is made to fill your orders as closely as possible to the requested items featured in the online catalog.
If you have further queries, please feel free to contact us by phone at :+(65) 8613 7702 or via email at info@greengrasses.sg or visit our Enquiry / Feedbacksection.
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